SheRides | Mountain Bike Holiday ‘Retreats’ Terms & Conditions
These Terms and Conditions apply to all bookings for SheRides Mountain Bike Holidays in Les Gets and Morzine, September 2025
1. Eligibility
All guests must be aged 18 or over at the time of travel. Bookings made for anyone under the age of 18 will not be accepted, and any individuals found to be under 18 will not be permitted to take part in the trip.
This is a women’s-only trip. Bookings are only open to individuals who identify as women.
2. Booking & Payment
A non-refundable deposit of £200 per person is required at the time of booking.
The balance payment is due no later than 41 days before the start date:
Les Gets: 26th July 2025
Morzine: 31st July 2025
Bookings made within 41 days of the start date must be paid in full at the time of booking.
3. Cancellations & Refunds
Deposits are non-refundable under any circumstances, unless otherwise stated.
Cancellations made:
Les Gets Trip
on or before 25th July 2025 the balance will be refunded (deposit retained)
after 25th July 2025 there will be no refund, you pay 100% of total holiday cost
Morzine Trip
on or before 30th July 2025 the balance will be refunded (deposit retained)
after 30th July 2025 there will be no refund, you pay 100% of total holiday cost
Cancellations must be made in writing via email to hello@sherides.co.uk
4. Minimum Numbers
Each trip requires a minimum of 6 participants to run.
You will be notified no later than 28th July 2025 (Les Gets trip) or 1st August 2025 (Morzine trip) if the minimum number hasn’t been reached.
If this number is not reached, SheRides will:
Offer you a place on an alternative trip date if available
If this is not available/ you cannot make these alternative dates you will be issued a full refund of all monies paid (including your deposit)
5. Travel Arrangements
Guests are responsible for booking their own flights and transfers to the accommodation.
SheRides accepts no liability for delays, cancellations, or missed connections affecting your travel.
6. Accommodation & Catering
SheRides provides accommodation at pre-booked chalets in Les Gets and Morzine.
Specific room allocations cannot be guaranteed.
Secure bike storage is provided.
Your stay includes continental breakfast each morning and a 2 course family-style evening meal on 4 out of 5 nights.
Guests are responsible for organising their own dinner on the chalet host’s night off. The specific night will be confirmed on each chalet’s individual webpage.
We will do our best to accommodate dietary requirements and alternatives where possible, but we cannot guarantee this will be possible for all requests. Please notify us in advance of any dietary needs.
Accommodation is based on shared twin rooms. Guests can also choose to pay a single occupancy supplement to have a room to themselves. Room options are subject to availability at the time of booking.
7. Activity Participation
Mountain biking carries inherent risks. All participants ride at their own risk.
Group Social Rides will be available daily. These are unguided and uncoached; all riders are fully responsible for their own safety, ability, and bike condition. SheRides accepts no responsibility or liability for accidents during these rides. Correct safety equipment and a safe, well-maintained bike are mandatory — anyone without these will not be permitted to join.
Helmets are mandatory at all times when riding. Correct safety equipment and a safe, well-maintained bike are mandatory — anyone without these will not be permitted to join.
A qualified MTB coach (who is fully insured) will lead one coaching session during your stay, this is the only time coaching or guiding will be available.
If you feel you need more coaching or would like a guide you can book this separately, not through SheRides.
SheRides reserves the right to deny participation to anyone deemed unsafe or under the influence of alcohol/drugs.
8. Insurance
Guests must have personal travel insurance covering mountain biking and emergency medical treatment abroad. Make sure you are covered specifically for this type of mountain biking.
Whilst we have secure bike storage, we also recommend that you have insurance for your equipment too.
SheRides accepts no responsibility for injury, loss, or damage to property.
9. Health & Safety
Guests must disclose any relevant medical conditions prior to the trip.
SheRides reserves the right to refuse participation if a medical issue may pose a risk.
10. Personal Property
Guests are responsible for their own bikes and belongings.
Secure storage is available at the chalets, but guests are advised to have appropriate insurances.
If you are going to leave your bike at any point (outside of the secure storage we provide) we’d recommend bringing a bike lock so you can secure your bike when needed.
12. Force Majeure
SheRides accepts no liability for changes, delays, or cancellations caused by events beyond our control (e.g. natural disasters, travel disruptions, government restrictions).
Agreement to Terms
By making a booking, you agree to these Terms & Conditions on behalf of yourself and your party.