Ambassador Agreement

This agreement outlines the role, responsibilities and expectations of being a SheRides Ambassador. It’s designed to give clarity for both you and SheRides, ensuring everyone is aligned on how we work together, what’s involved in hosting rides, and how we support our community.

The agreement covers your role and commitments, content and promotion, safety and training, and how the ambassadorship can come to an end if needed. While this is a formal agreement, it’s rooted in trust, communication and flexibility — we understand that sometimes life happens, and we always encourage open conversations.

Role and Responsibilities

As a SheRides Ambassador, you agree to:

  • Act as a mountain bike host, bringing people together on the trails and helping to create welcoming, enjoyable social rides.

  • Foster a friendly, supportive and inclusive environment that encourages connection and helps grow your local women’s mountain biking community.

  • Act as a point of contact on the day of the ride, helping riders feel welcome and informed about the plan for the ride (meeting point, approximate duration, regrouping).

  • Set clear expectations that SheRides social rides are not coached or guided, and that all riders are responsible for their own safety.

  • Encourage good trail etiquette and respectful behaviour towards other trail users and the environment.

  • Communicate promptly with SheRides if a ride needs to be cancelled, rescheduled or if any issues arise during or after a ride.

  • Uphold SheRides values, including inclusivity, respect and community-first behaviour, when representing SheRides both in person and online.

  • Take photos and videos during each ride and share them with SheRides for promotional and community purposes.

  • Collaborate with SheRides on content produced from social rides where required.


Duration & Schedule

  • Commit to hosting a minimum of one ride per month (additional rides are welcome).

  • Provide ride dates by the 20th of each month for the following months ride, for promotional purposes.

  • This agreement operates on an open-term basis but may be ended by either party with notice (see ‘Ending Your Ambassador Agreement’ clause).


Training & Safety

  • All ambassadors will have access to all learning materials available in the dedicated Ambassador Area on our website, including any additions/ changes made as we grow.

  • A first aid certificate is required to be an ambassador - if you don’t have one you can complete this free online first aid course (please download the free certificate after completion, you’ll need it to complete the onboarding checklist) . 

  • No mountain biking qualifications are required to be an ambassador.

  • SheRides' social rides are not guided or coached; all participants are responsible for their own safety and the ambassador acts in a host capacity only.

  • All Ambassadors must be 18 years or older.

  • All riders must be 18 years or older (unless this has been discussed and the appropriate documents filled out).

Representation of SheRides

  • To protect both you and the wider SheRides community, ambassadors agree to represent SheRides in a respectful, inclusive and positive manner, both in person and online, when acting in their ambassador role.

  • Ambassadors should not present themselves as qualified coaches or guides, and should ensure it is clear that SheRides social rides are not coached or guided rides (unless this has been discussed and the appropriate documents filled out).

Ending Your Ambassador Agreement

  • If you decide to step down as an Ambassador, please provide written notice at least one month before your final ride.

  • SheRides reserves the right to end your ambassadorship for any reason, with one month's written notice provided to you.

  • In cases of gross misconduct, such as violating the terms of this agreement, engaging in inappropriate or harmful behaviour, or misrepresenting SheRides, we reserve the right to terminate your ambassadorship immediately.

  • Any ‘perks’ will end with the agreement, where applicable.


Understanding & Flexibility

  • SheRides understands that life happens, and sometimes commitments may be difficult to meet. While we appreciate adherence to this agreement, we acknowledge that flexibility is sometimes necessary. If you are unable to meet a requirement, we encourage open communication so we can work together in good faith to find a solution.

Insurance

  • As a SheRides Ambassador, you are covered under SheRides’ insurance in your capacity as a host of SheRides social rides, provided you are operating within the scope of the role outlined in this agreement and the onboarding materials.

Ambassador Perks

  • In return for your commitment, time and support in growing the SheRides community, ambassadors are offered a range of perks and benefits. These may vary over time and can include discounts, partner offers, early access opportunities and other ambassador-only benefits. Full details of current perks are shared separately and may be updated as the ambassador programme evolves.

You will be asked to agree to our Ambassador Agreement in our onboarding checklist. If you have any questions please let us know.

Next Steps

When you’re ready, please move on to the Onboarding Checklist. You can save your progress and come back to it at any time. After that’s completed, we’ll get you set up and ready to roll.